You can return goods ordered online at Vonmählen to us up to 14 days after receipt without giving reasons.
Please note that the goods must be undamaged.
If you wish to return the goods, please contact us via our contact form.
Please keep the proof of posting from the transport service provider in a safe place, should there be any difficulties with the return shipment, we will need it for further processing.
As soon as we have received the return, we will refund the original invoice amount.
within Germany:
If the return shipment is made from Germany, you will receive a free return label from us, which you can use for a return shipment.
Please note that if this return label is not used within Germany, the return costs will not be refunded.
outside of Germany:
If you wish to return your order outside of Germany, you will receive further information from us regarding the return and reimbursement of shipping costs.